June 17, 2024


The Joy of Technology

New research from Deloitte Canada reveals growing gaps in Canadians’ access to technology and digital skills

In the age of rapid technological advancement, access to modern technology and digital skills is more critical than ever before. Yet, a recent study conducted by Deloitte Canada sheds light on the unsettling disparities in Canadians’ access to these essential resources. This research unveils a digital divide that threatens to exacerbate socio-economic inequalities across the nation.

The Digital Landscape

Canada, known for its vast landscapes and diverse population, is also recognized as a global leader in many aspects of modern technology. However, beneath the surface, the digital landscape is far from uniform. Deloitte’s findings illuminate a stark contrast between urban and rural regions, as well as disparities along socio-economic lines.

Rural vs. Urban Disparities

One glaring revelation from the study is the gaping divide between urban and rural areas. In major cities like Toronto, Vancouver, and Montreal, access to modern technology is nearly ubiquitous. High-speed internet, advanced smartphones, and digital literacy programs are readily available. However, venture beyond the urban sprawl, and the picture changes dramatically.

Rural communities often grapple with limited access to high-speed internet, a fundamental gateway to modern technology. This deficiency not only hampers individuals’ ability to connect with the digital world but also impacts businesses, education, and healthcare services.

Socio-economic Inequities

The digital divide doesn’t stop at geography; it extends into socio-economic spheres. Deloitte’s research underscores how income disparities perpetuate unequal access to modern technology. Lower-income households are more likely to lack access to reliable internet connections, cutting them off from remote work opportunities, online education, and digital healthcare resources.

Digital skills also play a pivotal role in these disparities. Those with limited access to education and training struggle to acquire the digital proficiency necessary for the modern technology-driven job market.

Implications for Education

Education is one of the sectors most profoundly affected by this digital divide. With the COVID-19 pandemic accelerating the shift towards online learning, students without adequate access to modern technology and digital skills find themselves at a distinct disadvantage. This exacerbates the educational disparities that have long plagued the nation.

Economic Ramifications

From an economic standpoint, these disparities have broader ramifications. Canada’s competitiveness in the global arena hinges on its ability to harness modern technology. When a significant portion of the population is left behind, the nation’s overall productivity and innovation capacity suffer.

Bridging the Gap

Recognizing the urgency of addressing these disparities, various stakeholders, including governments, businesses, and non-profit organizations, have initiated efforts to bridge the digital divide. These initiatives encompass:

  • Infrastructure Investment: Expanding high-speed internet infrastructure to underserved rural areas is a priority. This not only connects individuals to modern technology but also unlocks economic potential in these regions.
  • Digital Literacy Programs: Investing in digital literacy programs is crucial for equipping individuals with the skills needed to navigate the modern technology landscape effectively.
  • Affordable Access: Initiatives to provide affordable access to modern technology tools, such as subsidized smartphones and internet plans, can make a substantial difference.
  • Education Reforms: Revamping educational curricula to incorporate digital skills training from an early age is vital for preparing future generations for the modern technology-driven world.


Deloitte Canada’s research underscores the pressing need to address the growing gaps in Canadians’ access to modern technology and digital skills. Failing to do so not only perpetuates socio-economic disparities but also stifles the nation’s potential for growth and innovation.

To build a more inclusive and prosperous future, Canada must work collectively to ensure that modern technology is accessible to all, regardless of geography or income. Only then can the nation truly harness the power of the digital age and thrive in an ever-evolving global landscape.

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